Privacy Policy
Last updated: June 2026
1. What we collect
- Account information via Clerk (email, name)
- Audio samples you upload for voice cloning
- Generated audio and video files
- Usage data and server logs
- Product analytics when you accept our analytics banner (see Analytics & cookies)
2. How we use it
We use your data to provide the service, improve it, and communicate with you. We do not sell your personal data to third parties.
3. Voice data
Voice samples and generated audio are stored in Vercel Blob storage. You can request deletion of your voice data at any time by submitting a takedown request or contacting us directly. We will process deletion requests within 30 days.
4. Analytics & cookies
We use PostHog for product analytics. If you click Accept analytics on our cookie banner, PostHog may set cookies and collect:
- Page views and navigation paths
- Button clicks and form interactions (autocapture)
- Custom product events such as starting a video, generating content, sharing, and purchasing credits
- Web performance metrics (Core Web Vitals)
- Session replays — recordings of how you use the app, with text inputs masked
If you click Decline, we do not send analytics events or session recordings to PostHog. Essential cookies for sign-in (Clerk) and payments (Stripe) still apply when you use those features.
You can change your choice anytime by clearing site data for TROLLMAX in your browser; the banner will appear again on your next visit.
5. Third-party services
We use Clerk for authentication, Stripe for payments, PostHog for analytics (with your consent), ElevenLabs for voice synthesis, Replicate for optional video captions, Modal for video compositing, and Vercel for hosting and storage. Each has their own privacy policy.
6. Data retention
We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where required by law.
7. Contact
For privacy questions or data deletion requests, email privacy@trollmax.io.